We are looking for a UX DesignOps Associate to join our team in Barcelona supporting our UX Life Science & Healthcare team.

The DesignOps position will be responsible for operational support within our UX team, including managing documentation, accounts, subscriptions, and recruitment communications.

This role is vital to ensuring the team operates efficiently, enabling our designers and researchers to focus on high-impact work.

About You – Experience, Education, Skills, And Accomplishments

• Bachelor’s degree or equivalent experience
• Recently completed or nearing completion of a recognized UX training program, such as the Google UX Design Professional Certificate, General Assembly UX Bootcamp or CareerFundry UX Program
• 0-1 years of work experience.
• Familiarity with UX design tools and research workflows
• Good oral and written English communications.

It would be great if you also had

• Good organizational and multitasking skills, with attention to detail.
• Previous experience in administrative or operational roles.
• Proactive and collaborative approach to problem-solving.
• Foundation or knowledge in Life Sciences, such as bioinformatics, pharmacology, or biotechnology

What will you be doing in this role?

• Create and maintain design documentation, ensuring consistency and accessibility for the team.
• Manage accounts and subscriptions for UX tools, facilitating smooth team operations.
• Coordinate recruiting communications, including drafting and sending emails, managing participant scheduling, and ensuring timely follow-ups.
• Organize research logistics such as participant recruitment, scheduling sessions, and distributing incentives.
• Create and maintain a list of users for testing, acting as a rolodex for quick contact and screening of users.
• Track relationship status with users for Life Sciences & Healthcare products, including coordination with account managers.
• Support team-wide operational initiatives, contributing to streamlined processes and improved efficiency.

About The Team

• You’ll be reporting to our Director, User Experience Design, based in London (UK)
• The team culture is dynamic, creative, and supportive – excellence, integrity, and care are in our DNA.
• You’ll have 40 annual paid hours of volunteering time and the chance of being part of an active volunteering community which promotes diversity and inclusion across the business.

Hours of Work

This is a permanent full-time position for 40 hours a week (35 hours during July and August). The position is hybrid going to our office in Barcelona (next to Sagrada Familia) 2-3 times per week.

What We Can Offer

• Active volunteering community, with 40 annual paid hours of volunteering time.
• Private Health and Life & Disability insurances.
• Tax-free benefits (Ticket Restaurant scheme, kindergarten and transport cards).
• Language classes (Catalan, Spanish and English).
• Global and dynamic employee base (more than 20 nationalities).
• 30 working days holidays

At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.